Exporting from the British Isles
We can only deliver to UK addresses within a given manufacturer's standard delivery zones, which in some cases include Ireland (for an additional fee). Although the standard zones may encompass some UK offshore locations, for those outside the standard areas and for international locations you can arrange delivery to a specialist carrier who can then complete the onward journey.
Not all manufacturers will comply with exporting and may decline to deliver to an international courier - please call us to confirm your delivery is viable.
Things to note before ordering...
If you are using a non-UK credit or debit card, for security reasons we require that you order using our online order process - we cannot accept telephone orders.
Please note that the manufacturer's warranty only applies to products used within the UK - sometimes this means mainland UK only. Please check with the appropriate manufacturer prior to ordering.
Your range cooker will be adequately packed for UK domestic delivery, and most freight forwarding companies should be happy to handle it this way, but they may suggest that for a long international journey your range is further packed in a suitable crate. You should obviously consider this potential additional cost and liaise with your chosen carrier accordingly.
Transit damage can occasionally occur, so it may be a good idea to take out additional insurance which covers the whole delivery process, particularly as carriers will often not sign for or accept responsibility for the condition of the goods prior to their reaching them. If you require this additional insurance you will find John Ennals at F C Gardener & Co a useful contact, and you can reach him on +44 (0)1263 733313.
VAT refunds - Click for details
With the exception of the Channel Isles, Value Added Tax is only refundable within the EU if you are EU VAT registered. For exports to countries outside the EU, VAT is refundable even if you are not VAT-registered. We can only refund VAT once we have proof on file of the product export (a copy of the shipping mandate or Bill of Lading), and only then within 3 months of the invoice date. These are HMRC legal stipulations.
You may already have a good starting point when it comes to finding couriers which serve your area. If you do not, those shown below are given in good faith, and have been used by our customers successfully for many years...
Isle of Wight:
45 Berth, Central Road
Phone: 01534 825627
Isle of Man:
MANX INDEPENDENT CARRIERS
8 Prospect Place
East Pimbo Estate
Phone: 01695 711670
Channel Islands; Isles of Wight & Man; Northern Ireland & Eire:
PAUL DAVIS FREIGHT
Lodge Causeway Trading Estate
Phone: 0845 519 6995
Contact: Nigel Dutson
Note: LPG gas ONLY in Channel Isles – please ensure you select the correct product fuel type (dual fuel convertible or all-LPG gas)
CJK EXPORT SERVICES LTD
63 Lakes Industrial Park
Lower Chapel Hill
Main Office: +44 (0) 1376 328338
Fax: +44 (0) 1376 328339
Contact: Leary McManus
Apparently a great service, from supply of packing cases to full door-to-door delivery service.
The range products we sell are manufactured to UK specifications rather than for export, but should work perfectly well in countries with compatible gas and electricity supplies. All appliances will be CE-marked, but obviously you should check local regulations to ensure certified installation is possible, and responsibility for this is entirely your own.
A UK-spec (half-inch BSP) flexible bayonet hose is usually required for gas connection, or an adaptor to suit your local standard. The manufacturers do not supply this with the cooker, but a reputable UK plumber's merchant should be able to supply you with whatever you need - try www.wolseley.co.uk or www.plumbase.co.uk.
Fuel specs and product weights
Rough guide only. Please check the full product spec for the weight of your product, where available. For quotation purposes, if you add 30cm to the height, width and depth of your range this should represent the approximate boxed dimensions.
220 - 240 Volt ~ 50Hz
Natural Gas Standards
G20 @ 20mbar
LPG Gas Standards
Butane Gas: G30 @ 28 - 30 mbar
Propane Gas: G31 @ 37 mbar
Packed Weights (rough guide)
90cm Range Cooker: 100Kg
110cm Range Cooker: 120Kg
Range Hood: 20Kg
S x S Fridge Freezer: 145Kg
...check the product spec table for more exact figures if needed.